What is the Military Waiver Program?
For new or existing Coaches that are: 1) United States military service members who are reservists or active duty, this program will waive the monthly Coach Business Service Fee (BSF) for a period of 2 years, or until the end date of the orders submitted (whichever comes first), or 2) Confirmed veterans, this program will waive the monthly Coach Business Service Fee (BSF) indefinitely, so long as the requirements to maintain the waiver stated below are met or until Beachbody decides to terminate the program. In addition, brand new Coaches who qualify for the active duty, reservists, or veterans waiver will receive a refund of their Coach Business Starter Kit (BSK) fee.
Who can apply for the Military Waiver Program?
1) Active duty military service members of any branch of the United States military, or the spouse or partner of any active duty military service member
2) Reservists from any branch of the United States military
3) United States military service members wounded in action, or the spouse or partner of a United States military service member lost or killed in action
4) Honorably discharged veterans of the United States military – please note the waiver is only applicable to the veteran who is enrolled as a Coach, and is not transferable to another family member (spouse, partner, etc.) who might also be enrolled as a Coach.
Military Waiver Application and Renewal Instructions:
Current Coaches
Active duty service members & spouses:
Submit a copy of the Coaches/spouses approved military active status document, including required Coach information, with the military fax cover sheet to Coach Relations via fax number (213) 201-7225 or email address coachrelations@teambeachbody.com.
Reservists:
Submit a copy of any official military document (not including a copy of the reservist's military ID) verifying current status with the applicable branch of the military. If no "end date" is included on the paperwork submitted, the waiver will be applied to the reservist's Coach account for two years, at which time Beachbody will request that the reservist supply updated paperwork verifying his/her status.
Service members wounded in action & spouses of service members lost in action:
Contact the Compliance department for eligibility requirements by phone number (310) 295-5760 or email address compliance@teambeachbody.com.
Veterans:
Submit a copy of the Coach's DD214 or other applicable documentation from an official agency (Veteran's Administration, etc.) to Coach Relations via fax
number (213) 201-7225 or email address coachrelations@teambeachbody.com.
New Coaches
1) Enroll online as a Team Beachbody Coach and purchase the Business Starter Kit (BSK).
2) Within 31 days of enrollment: Submit the military fax cover sheet, required Coach information, and a copy of an approved military active status OR veteran's document.
Approved Status Documents & Required Coach Information
Approved Veterans Status Document
DD214
Approved Reservist Military Documents
- BIR - Basic Information Report
- Any official military document (orders or otherwise) that confirms the veteran's current status as a reservist with any branch of the United States Military
Approved Military Active Status Documents
- Current active duty orders
- LES - Leave & Earnings Statement
- BIR - Basic Information Report
- Proof of Service Letter from Personnel
Note: Military personal ID cards cannot and will not be accepted as proof of eligibility for this program.
Required Coach Information
All of the following must be included on the military active status document:
Applicant or spouse's full name
Social Security number (SSN)*
Date of birth
Date active duty service started
Date active service was extended
Date of separation
* Include the SSN of the person enrolling as a Coach regardless of whose military status is being used.
All required documents and Coach applications can be mailed to the below address:
Team Beachbody, c/o Coach Cancellations
400 Continental Blvd., 4th Floor
El Segundo, CA 90245
Please advise if mailed to the office, Beachbody may not receive the application for roughly 3-10 business days. A Coach who chooses to enroll via mail may not be enrolled as a Coach for up to 2 weeks, depending on when the application is received.
If a Coach is approved as active military, does that mean they are automatically approved as a veteran?
No. Once a Coach is no longer an active military member, he/she must submit documentation confirming their veteran status. If no veteran documentation is received, then the Coach account will be charged the BSF fee accordingly. The veterans waiver is applicable only to the veteran Coach, not a veteran's spouse.
Requirements to Maintain the Military Waiver
Once a Coach is approved for either waiver, they must generate a minimum of 50 PV every 90 days in order to continue to receive the program benefits.
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Frequently Asked Questions Answered:
Can an active duty service member or veteran who is overseas with no APO address enroll as a Coach?
No. Only Coaches with a valid US address can enroll as a Coach.
Is there an international Active Military or Veterans Waiver Program?
No. The program only applies to United States military members, spouses, & veterans.
Does the waiver apply for law enforcement as well?
No. The program only applies to United States military members, spouses, & veterans.
If the application is submitted in advance, can the BSK fee be waived at enrollment?
No. Online enrollment and the BSK fee are required prior to submitting the application.
If the application is submitted after 31 days of enrollment, what then?
Future BSFs will be waived. The BSK or any prior BSFs will not be refunded.
Once submitted, how long does it take for the BSK fee to be reimbursed?
Complete, legible, and error-free applications are completed in 3 business days.
Does one waiver apply to multiple Coach Business Centers?
Yes. The BSF will be waived for any existing or new secondary CBCs.
Can the active military waiver be applied to a household member that is not a spouse?
No. It can only be applied to the service member or their spouse.
Does the veterans waiver apply to spouses?
No. It can only be applied to the Veteran's account.
Can reservists apply for a military waiver?
Yes. Effective immediately, reservists are eligible for the military waiver, howeverspouses of reservists would not be
able to have the waiver applied to their own Coach account.
What happens if the Coach doesn't generate 50 PV in 90 days?
The Coach account is subject to cancelation per the Coach Policies and Procedures.
Will Coaches be notified before their accounts are cancelled?
Yes. A 30-day email and a 10-day mail notice is sent prior to the account cancelation.
If a Coach receives a cancelation notice, what should they do?
Place an order with a value of 50 PV or more (for example Shakeology) or pay the BSF.
What happens after the military waiver expires?
The Coach will be charged the monthly Business Service Fee (BSF) moving forward. The Coach account is subject to cancelation per the Coach Policies and Procedures.
Can the active military waiver be applied to a Coach and a spouse/household member?
The active duty military waiver can only be claimed by one active duty service member within the same household. If both Coaches are active duty service members, one is eligible to receive the waiver, while the other Coach will be required to pay the monthly business service fee.
Under what circumstance would more than one individual within the household be eligible to receive the military waiver?
If one individual is an active duty service member and the other individual is a military veteran, both would be eligible to receive the military waiver on their respective Coach accounts.
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